Privacy Policy
Effective Date: November 10, 2025
Name: Steven Swagel
Company: Bluebird Partners
Address: 1048 Irvine Ave
#728 Newport Beach, CA 92660
Email: steven@bluebird-partners.com
CP #: 9495225891
1. Information We Collect
a) Information You Provide Directly
- Contact data (name, email, phone number, firm name, role)
- Communications (emails, chat, SMS/text messages, call recordings where permitted)
- Booking details (meeting dates, topics, time zone)
- Lead forms and uploads (documents you choose to share)
- Billing details (for clients; processed via PCI-compliant providers)
b) Information Collected Automatically
- Device and usage data (IP address, browser, OS, pages viewed, timestamps, referring URLs)
- Cookies, pixels, tags, and similar technologies (see “Cookies & Tracking”)
c) Information from Third Parties
- Calendar/booking tools (e.g., Microsoft Bookings, Calendly)
- CRM/marketing platforms (form submissions, campaign attribution)
- Analytics/advertising partners (aggregated analytics; no sensitive categories)
We do not intentionally collect sensitive personal information (e.g., SSN, health data). Please avoid submitting confidential client information through public web forms.
2. How We Use Your Information
- Provide and improve the Services, including scheduling, onboarding, project communications, and support
- Respond to inquiries and send administrative messages (confirmations, updates, policy changes)
- Personalize content and measure site performance and campaign effectiveness
- Secure our systems, prevent fraud/abuse, and enforce agreements
- Comply with legal obligations and exercise legal rights
Marketing: With your consent (where required), we may send emails or SMS about webinars, resources, or Bluebird updates. You can opt out at any time (see “Your Choices”).
3. SMS/Text Messaging Program (A2P 10DLC Compliance)
By providing your mobile number and opting in (e.g., checking an opt-in box on a form, texting a designated keyword, or clicking a confirmed-opt-in link), you agree to receive SMS/text messages from L&S Partners LLC (d/b/a Bluebird Partners) regarding appointments, account/service updates, and optional marketing.
- Program brand: Program brand: L&S Partners LLC (d/b/a Bluebird Partners).
Contact: steven@bluebird-partners.com, +1 (949) 522-5891 - Message Frequency: Varies; typically up to a few messages per week depending on interactions.
- Cost: Message & data rates may apply.
- Opt-Out: Text STOP to end all non-emergency texts. You may also email us at [privacy@bluebird-partners.com].
- Help: Text HELP for help or contact [privacy@bluebird-partners.com] / (949) 522-5891.
- Consent Not Required: Your consent to receive marketing texts is not a condition of purchase.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
- SMS Consent Sharing: SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes. Your mobile number is used only by L&S Partners LLC (d/b/a Bluebird Partners) to deliver the SMS messages you have opted in to receive and to maintain records of consent and opt-out.
- Data Use: We use your mobile number solely to operate the messaging program, deliver requested information, and maintain records of consent/opt-out to comply with law and carrier requirements.
- Opt-In Records: We maintain time/date, source, and content of opt-in/opt-out events.
- Age Gate: The SMS program is for users 18+. Do not opt in if you are under 18.
If you opt out via STOP, we will send a one-time confirmation message and cease further texts (except legally permitted notices).
4. Legal Bases for Processing (EEA/UK only)
Where GDPR/UK GDPR applies, we process personal data based on: (i) contract (to provide Services you request); (ii) legitimate interests (service improvement, security, B2B marketing); (iii) consent (where required for email/SMS marketing, cookies); and/or (iv) legal obligations.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you signed in, remember preferences, and facilitate bookings
- Analyze traffic and improve the Site (e.g., Google Analytics)
- Measure marketing performance (e.g., ad pixels)
You can manage cookies via your browser settings and, where provided, our on-site cookie banner/preferences tool. Disabling cookies may limit certain features.
6. How We Share Information
We do not sell personal information. We may share limited data with:
Service providers/Processors (hosting, analytics, email/SMS delivery, scheduling, CRM, payment processing) under contracts requiring appropriate safeguards
- Professional advisors (legal, accounting)
- Law enforcement/Compliance where required by law or to protect rights, safety, and security
- Business transfers (merger, acquisition, asset sale), subject to this Policy’s protections
We do not permit service providers to use your data for their own independent marketing.
7. Data Retention
We retain information as needed to provide the Services, meet legal/compliance obligations (including A2P 10DLC consent logs), resolve disputes, and enforce agreements. When data is no longer necessary, we delete or de-identify it consistent with our retention policy.
8. Security
We implement administrative, technical, and physical safeguards designed to protect personal information (access controls, encryption in transit, least-privilege practices). No method of transmission or storage is 100% secure; you use the Services at your own risk.
9. Your Choices
- Email Marketing: Click “unsubscribe” in any marketing email.
- SMS Marketing: Text STOP to opt out; text HELP for help.
- Cookies: Manage in your browser or via our cookie banner/preferences tool.
- Access/Correction/Deletion: See regional rights below or contact us at [privacy@bluebird-partners.com].
10. Children’s Privacy
The Services are intended for adults and are not directed to children under 13 (or 16 where applicable). We do not knowingly collect personal information from children.
11. International Users
Our systems may process information in the United States. If you access the Services from outside the U.S., you consent to the transfer, storage, and processing of your information in the U.S., where privacy laws may differ.
12. California & U.S. State Privacy Rights
If you are a California resident (or a resident of states with similar laws, e.g., CO/CT/VA/UT), you may have rights to:
- Know/access categories and specific pieces of personal information we collected
- Request deletion or correction of personal information
- Opt out of certain data sharing/targeted advertising (we do not sell personal info)
- Non-discrimination for exercising privacy rights
To exercise rights, email [privacy@bluebird-partners.com] with “Privacy Request” in the subject. We will verify your request and respond as required by law. You may designate an authorized agent to act on your behalf (subject to verification). For California residents: We provide a “Do Not Sell or Share My Personal Information” link where applicable.
13. Nevada Residents
We do not sell “covered information” as defined by Nevada law. Nevada residents may still submit sale-opt-out requests to [privacy@bluebird-partners.com].
14. Third-Party Links & Tools
The Site may link to third-party websites or incorporate third-party tools (e.g., Microsoft Bookings, Calendly, video players). We are not responsible for the privacy practices of third parties. Review their policies before providing information.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest version. Material changes will be posted on this page and, where appropriate, notified via email or in-product notice.
15. Contact Us
L&S Partners LLC
d/b/a Bluebird Partners
Address: 1048 Irvine Ave
#728 Newport Beach, CA 92660
Email:steven@bluebird-partners.com
CP #: 9495225891